Accessibility Statement

Our commitment to accessible healthcare for everyone

Our Commitment

Gastroenterology of New Haven LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We believe that healthcare information and services should be accessible to all patients, visitors, and community members.

Measures to Support Accessibility

We take the following measures to ensure accessibility of our website and services:

  • Include accessibility as part of our mission statement and organizational values
  • Integrate accessibility into our procurement practices
  • Appoint an accessibility coordinator and/or ombudsperson
  • Provide continual accessibility training for our staff
  • Assign clear accessibility targets and responsibilities
  • Employ formal accessibility quality assurance methods

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. We aim for our website to conform to WCAG 2.1 Level AA standards.

We are partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to address any identified issues.

Technical Specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Website Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML: We use proper HTML elements to ensure screen readers can interpret content correctly
  • Alt Text: All images include descriptive alternative text
  • Color Contrast: We maintain sufficient color contrast ratios for readability
  • Keyboard Navigation: All interactive elements are accessible via keyboard
  • Focus Indicators: Visible focus indicators help users navigate with keyboards
  • Responsive Design: Our website adapts to different screen sizes and devices
  • Form Labels: All form fields have associated labels
  • Link Text: Links use descriptive text rather than "click here"
  • Heading Structure: Proper heading hierarchy helps with navigation
  • Skip Navigation: We provide mechanisms to skip repetitive content

Physical Accessibility

Our medical facility at 46 Prince St, Suite 407, New Haven, CT is designed to be accessible to all patients:

  • Wheelchair accessible entrance and facilities
  • Accessible parking spaces available
  • Elevator access to our suite
  • Accessible restrooms
  • Wide doorways and hallways
  • Accessible examination rooms

Communication Assistance

We are committed to providing effective communication for all patients:

  • Sign language interpreters available upon request
  • Written materials in alternative formats (large print, electronic) upon request
  • Language interpretation services available for non-English speaking patients
  • TTY/TDD services available for deaf or hard of hearing patients

Please contact us in advance to request any communication assistance you may need.

Known Accessibility Issues

Despite our best efforts, some accessibility issues may exist. We are actively working to address these. Currently, we are aware of the following potential issues:

  • Some PDF documents may not be fully accessible
  • Third-party integrations may have limited accessibility features
  • Video content may not have closed captions (if any)

We are working to remediate these issues and welcome your feedback.

Feedback

We welcome your feedback on the accessibility of our website and services. Please let us know if you encounter accessibility barriers or have suggestions for improvement:

  • Phone: +1 (206) 608-0328
  • Email: info@gastroenterologyofnewhaven.org
  • Mail: 46 Prince St, Suite 407, New Haven, CT 06519, USA

We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Third-Party Content

Our website may contain links to third-party websites or content that is not controlled by Gastroenterology of New Haven LLC. While we strive to ensure all linked content is accessible, we cannot guarantee the accessibility of third-party websites. We encourage you to contact those third parties directly for accessibility information.

Assessment Approach

We assess the accessibility of our website through:

  • Self-evaluation using automated accessibility testing tools
  • Manual testing by trained staff members
  • External evaluation by accessibility consultants
  • User feedback from people with disabilities

Formal Complaints

If you wish to file a formal complaint regarding the accessibility of our website or services, you may contact:

  • U.S. Department of Justice Civil Rights Division
  • Connecticut Commission on Human Rights and Opportunities
  • Office for Civil Rights, U.S. Department of Health and Human Services

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with the following browsers and assistive technologies:

  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Safari (latest version)
  • Microsoft Edge (latest version)
  • JAWS screen reader
  • NVDA screen reader
  • VoiceOver (Mac and iOS)
  • TalkBack (Android)

We recommend using the latest versions of these browsers and assistive technologies for the best experience.

Continuous Improvement

We are committed to ongoing improvement of our website's accessibility. We regularly review our site for accessibility issues and implement improvements. Our goal is to provide equal access to healthcare information and services for everyone.

Contact Information

For questions or concerns about accessibility, please contact our Accessibility Coordinator:

Gastroenterology of New Haven LLC
46 Prince St, Suite 407
New Haven, CT 06519, USA
Phone: +1 (206) 608-0328
Email: info@gastroenterologyofnewhaven.org

Last updated: January 2026