Privacy Policy

How we collect, use, and protect your personal information

Introduction

Gastroenterology of New Haven LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive medical services from our practice.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register as a new patient
  • Schedule an appointment
  • Fill out forms on our website
  • Contact us via phone, email, or our website
  • Use our patient portal

This information may include:

  • Name, address, phone number, and email address
  • Date of birth and Social Security number
  • Insurance information and policy numbers
  • Emergency contact details
  • Employment information

Protected Health Information (PHI)

As a healthcare provider, we collect and maintain Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). This includes:

  • Medical history and current health conditions
  • Symptoms, diagnoses, and treatment information
  • Medications, allergies, and immunization records
  • Laboratory and test results
  • Procedure records and clinical notes
  • Billing and payment records

Website Usage Data

When you visit our website, we may automatically collect certain information including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Geographic location (country/region)

How We Use Your Information

We use the information we collect for the following purposes:

  • Healthcare Services: To provide, maintain, and improve your medical care
  • Communication: To send appointment reminders, test results, and follow-up information
  • Billing: To process payments, submit insurance claims, and manage accounts
  • Legal Compliance: To comply with legal and regulatory requirements
  • Quality Improvement: To evaluate and improve our services and patient outcomes
  • Website Operations: To operate and improve our website functionality

Who Has Access to Your Data

Access to your personal and health information is restricted to authorized personnel who need it to perform their job functions. This includes:

  • Physicians, nurses, and clinical staff involved in your care
  • Administrative staff for scheduling and billing purposes
  • IT personnel for system maintenance and security
  • Business associates who perform services on our behalf

All staff members are trained on privacy and security policies and are required to maintain confidentiality.

Third-Party Access

We may share your information with third parties in the following circumstances:

  • Healthcare Providers: Other providers involved in your care, with your consent
  • Insurance Companies: To verify coverage and process claims
  • Laboratories and Facilities: For diagnostic tests and procedures
  • Government Agencies: When required by law or for public health purposes
  • Business Associates: Companies that provide services on our behalf under written agreements
  • Legal Requirements: When required by subpoena, court order, or other legal process

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encrypted data transmission and storage
  • Secure access controls and authentication
  • Regular security assessments and updates
  • Staff training on data protection practices
  • Physical security measures at our facilities

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Data Retention

We retain your medical records and personal information for the period required by Connecticut state law and federal regulations. Medical records for adult patients are typically retained for at least 7 years after the last date of service. Records for minors are retained until the patient reaches the age of majority plus the applicable retention period.

Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to your medical records and personal information
  • Correction: You may request corrections to inaccurate or incomplete information
  • Restriction: You may request restrictions on certain uses and disclosures of your information
  • Accounting: You may request an accounting of certain disclosures of your information
  • Copy: You may request a copy of your records in electronic format
  • Deletion: You may request deletion of your data, subject to legal retention requirements

How to Request Data Deletion

To request deletion of your personal information, please submit a written request to:

Gastroenterology of New Haven LLC
46 Prince St, Suite 407
New Haven, CT 06519, USA
Email: info@gastroenterologyofnewhaven.org

Please note that we may be required to retain certain information to comply with legal obligations. We will respond to your request within 30 days.

Cookies and Tracking

Our website uses cookies and similar tracking technologies. For more information, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Information

If you have questions about this privacy policy or our data practices, please contact our Privacy Officer:

Data Controller: Gastroenterology of New Haven LLC
Address: 46 Prince St, Suite 407, New Haven, CT 06519, USA
Phone: +1 (206) 608-0328
Email: info@gastroenterologyofnewhaven.org

Last updated: January 2026